Trust Center

Enterprise-grade protection

Security is foundational to our operations. We implement industry-standard practices to protect your data through multiple layers of protection, including ISO-27001-certified infrastructure, access controls, encryption, continuous monitoring and regular security assessments to keep your data protected.

We use trusted safeguards to help you manage customer data safely and confidently and our approach aligns with leading standards like SOC 2.

Our internal security

We hold ourselves to high security standards and it's critically important to us to build and design our services around rigourous security and compliance measures so at the end of the day you can trust us with your data.

Data encryption

Data and content are encrypted at run-time and protected by secure TLS in transit and any sensitive data is encrypted at rest.

Secure platform

Our tech undergoes continual reviews for security, potential threats and regular updates and testing using our trusted vendors.

Time-bound access

Access to internal tools and systems are strictly limited using time-based access sessions. This keeps things tight and secure.

Private by default

Fronterly will never sell your customers' data - Your data is always secure, private and yours to own.

Security and Compliance at Fronterly.

Fronterly maintains ISO-9001 and ISO-27001 certification. Our storage systems use the latest industry standard encryption and hashing algorithms.

Secure foundations

Product security

We are committed to protecting your data by investintg heavily in maintaining a robust, secure product that is meticulously tested, updated and secure.

Account access management

Manage your login access and settings (including 2FA) on the plus, business and enterprise plan.

User access levels

Control access to your Workspaces with fine-tuned permissions and manage how your team members interact with them.

Password guidance

We provide a visual indicator for password input selection, to help our customers pick stronger passwords for extra security.

Multi-factor authentication

We provide an additional layer of security when logging in to the platform by getting you to also enter a unique code from your mobile phone.

Data protection & back-up

Our back-up solution enables disk-based data protection and remote disaster recovery in case of unforseen hardware failure or data loss.

Data management

We are focused on providing transparency into the policies and processes that affect how you manage your own data.

Payment standards and compliance.

Fronterly partners with Stripe for all our integrated payment services which use best-in-class security practices to maintain the highest level of security.

  • PCI Service Provider Level 1
  • System and Organization Controls - SOC 1 and SOC 2 compliance.
  • NIST Cybersecurity Framework
  • Privacy and data protection
  • HTTPS and HSTS for secure connections

Built to match every scale and every security requirement.

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Data Security

Security is our top priority. Your data is protected with enterprise-grade protocols that ensure confidentiality, integrity, and compliance with the highest international standards, giving you peace of mind and full control over your sensitive information.

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Local Power, Enterprise Reach

Our Australian-based data centers deliver faster performance and reduced latency for local visitors while maintaining full compliance with national privacy laws, providing a secure, reliable and locally supported environment for all your web and application data.

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Compliance

Enterprise-grade security built on ISO-9001, ISO-27001 and SOC 2 certified systems, using advanced encryption, hashing and security protocols to safeguard your data, ensuring compliance, integrity and protection against modern cyber threats across all operations.

Our Data Centres

Our central and local infrastructure utilises top tier data centres that are powered by a leading global network cloud which holds various reputed security certifications to provide the flexibility to deliver high performance, quality and reliability in primary locations required to handle high load of transactions and traffic that is generated through our product.

  • ISO-27001 and ISO-9001 certified
  • Industry-accepted best practices and frameworks
  • Locally hosted data centers
  • Get peace of mind with 99.99% uptime
  • Disaster recovery infrastructure and hourly backups
  • Physical security with biometric access
  • Redundant power (N+1 UPS configuration) and network connectivity for high availability.
  • Restricted Swipe Card Access
  • 24×7 Infrastructure and CCTV security monitoring