Wallet-First CX

Always-On Engagement

Deliver real-time engagement, rewards and updates through Apple Wallet and Google Wallet. Stay present long after the first interaction and turn one-off customers into repeat customers.

5:52pm Beta Commerce Good news! One more purchase unlocks your reward.
1 hour ago Palgolia Thanks for tapping. Your reward balance just increased.
Palgolia Thanks for tapping. Your reward balance just increased.
Palgolia Thanks for tapping. Your reward balance just increased.

Fast and frictionless

Turn one-time visitors into repeat customers

Whether you’re acquiring a new customer or driving loyalty, mobile wallets integrate seamlessly across any journey.

Tap-Driven Activations

Activate customers instantly with QR, NFC or digital links. Your brand stays in their pocket, driving foot traffic and capturing attention at the very first moment of engagement.

Wallet-First Rewards

Issue value instantly at events, checkout or online. Every interaction is trackable, controlled, and designed to drive immediate action. Make every customer touchpoint count.

Retention and Repeats

Update passes or send lock-screen notifications to keep customers engaged. Always-on presence encourages repeat visits, ongoing interaction and lasting connection.

3X

Customer Retention

Turn first-time visits into loyal customers who keep coming back.

35%

Revenue Increase

Every interaction in the wallet drives measurable growth for your bottom line.

Engagement That Converts

Connect wallet to emails and SMS for new omni-channel experiences that keep your brand top-of-mind, driving measurable sales growth.

Tap-to-Wallet Experiences

Built for Engagement, Designed for Impact.

Instant Issuance

Deliver value with one tap or scan. Wallet passes are downloaded instantly. No installs, no hoops, no drop-off.

Persistent Presence

Wallet passes are stored in the wallet and alert, offers and sreminders are delivered to the lock screen when it matters most and not buried in email.

Branded Notifications

Personalise with updates and content with lock-screen notifications that get seen on native Apple/Google wallets.

Location & Control

Only redeem at approved stores, events with GPS fencing. Set rules, enforce them, track them.

Unified Analytics

Full visibility from issuance to redemption, all tracked and measurable via our platform.

Stackable Value

Combine rewards, cashback and points balance into a single wallet experience customers can download and use repeatedly.

Wallet-Native Rewards

When you combine wallet passes with smart rewards, the result isn't just convenience - you get a transformed customer experience.

Powering a seamless ecosystem where brands stay top-of-mind and customers engage effortlessly. Rewards are sent and live in the wallet, update in real time, stack automatically and surface only at the right moments. With lock-screen notifications and alerts for offers that actually get seen and not buried somewhere in an inbox.

Where It Comes to Life

From product trials to live events and attractions, create moments that drive interaction, repeat visits and lasting brand impact.

On-Premise Trials
FMCG Sampling
Venue Partnerships
Product Launches
Entertainment + Sport Activations
"Tap To Unlock" Loyalty
Tourism + Attration Offers
Post-Purchase Incentives

From Moment To Redemption

Behind every wallet card experience is a powerful control layer, giving brands the confidence to activate at scale, track performance and protect value in real time.

Location-locked redemption

Time-based rules

Fraud protection

Reporting & analytics

Be absolutely engaging

A New Way Brands Drive Action

Wallet passes aren’t just digital cards. They’re an always-on channel for offers, activations and loyalty. Built into how customers already behave.

Offers
Activations
Loyalty

Compatible with every pocket

Our wallet passes work on every device your customers carry: iPhone, Android or Samsung — with no app downloads or friction. Your brand lives directly in their wallet and surfaces at the right moment, making engagement effortless wherever they are.

From Guesswork
to Growth

Without Mobile Wallets

Email & SMS Dependence
Messages get buried, ignored or filtered before they're seen.
One-off Campaigns
Every promo is a fresh build with no persistence or continuity.
No Contextual Timing
Messages fire on schedules, not when customers are nearby or active.
Disconnected Rewards
Rewards feel bolted on with remote links, codes and friction.

With Mobile Wallets

Always-Visible Engagement
Wallet passes surface on lock screen where customers are likely to act.
Continual Experiences
One pass. Multiple updates, offers, rewards and moments.
Tap-triggered Actions
Tap to redeem, tap to reward, tap to engage — no hunting.
Integrated Instant Rewards
Rewards issued, updated and redeemed directly inside the wallet.

Results That Matter

45%

More redemption rates compared to traditional campaign recipients.

2-3X

Higher engagement for wallet-first campaigns than print or email.

Billions

Of active wallets globally ready for instant campaign deployment.

Tap into loyalty with real-time, wallet-first interactions that convert.

Deliver experiences that live in their wallet, get noticed and drive measurable value for your brand. Start creating your first wallet-native campaign today.