Product Overview

Digital experiences reimagined

Break the norm by breaking up content into more easily digestible chunks. Your customers are sharing their data with you so the least you can offer them in return is a tailored, highly personalized experience.

Communicate

Power a sleek, embeddable interface for gifting, rewards, payments and more. Built from pre-compiled interactive modules that include text, media, buttons, data fields, login branching, restrictions and real-time logic.

Engage

Encourage people to select preferences, answer questions and provide input along the journey in real-time to gain context around customer preferences and behaviors to make every message more relevant.

Respond

Leverage your customers responses to react intelligently and turn input into instant action — rewards, approvals, wallet passes, cashbacks, payouts, verification and more — all inside a single interactive experience.

Connections when they matter

Behaviour-based interactions powering personalized experiences.

Engage with a sleek UI

Impress your audience with interactive visuals that’ll keep them scrolling. Add images, video, brand colors, fonts and and styles.

Drive deeper engagement

Have a conversation in real-time and build deeper customer relationships by asking for preference along the journey.

Target the right customers

Segment and guide customers to a quicker path to outcome based on their responses.

Collect every type of data, faster

Capture more meaningful data seamlessly with over 25+ form field types and recall that information anytime.

Get customers to share more

Collect better data by asking follow-up questions and re-engageing to unlock total journey visibility.

Cross-channel communication

Send custom designed emails, SMS and wallet pass notifications.

Payments, rewards, draws and prizes

Handle everything behind the scenes with advanced event processing and secure fulfilment that manage verification, issuance and delivery automatically.

Track, analyze every interaction.

Real-time, in-depth analytics to track both customer touch-points and content performance and pick up on actionable trends.

The Fronterly Platform

Visualise the entire customer journey.

Fronterly gives you a clear, end-to-end view of how customers interact with your campaigns. From first click to final reward. Instead of stitching together disconnected tools and data, you design the full journey in one environment and understand how each step contributes to engagement and conversion.

Content Blocks

Ready-made, visual content brings the 'wow' into your experiences quickly and effortlessly. Customize the look and feel of each content block to your heart's content:

Includes:

  • Headings and text
  • Images, backgrounds and icons
  • Interactive Video
  • Colors and styles
  • Font type and formatting

Engagement Blocks

Pause the flow of content at any point in the user journey to ask questions, gather feedback, capture data or simply invite people to share opinions in real-time with 'Action Blocks'.

Includes:

  • Buttons and clickable panels
  • Over 25 types of form fields — dropdowns, multi-choice, rating, opinion scale, unique code, suggestive-input, 2FA, email, mobile, auto-complete address, calendar and more
  • Payment forms
  • File uploads
  • Digital wallets and passes
  • Interactive elements

Event Blocks

Bring ideas to reality by adding dynamic back-end logic to your web experiences using 'Event Blocks. Used for anything from simple functions like sending customer notification emails to complex payment processing and reward delivery.

Includes:

  • Send custom emails, SMS and wallet passes
  • Deliver rewards and eGift Cards
  • Capture and issue secure payments
  • Auto-validate receipts with OCR
  • Validate, qualify or limit responses
  • Authenticate or restrict with 2FA
  • Conduct draws
  • Calculate cashback offers and bonus entries
  • and more...

Multi-step interactions

Branch out into relevant content

Customer attention is fragmented, relevance is what earns engagement. Fronterly lets you extend journeys with contextual content and incentives that align to behaviour, timing and commercial goals, reinforcing action at the moments that matter.

Adapt quickly, test what resonates and keep engagement measurable, flexible and outcome-driven.

  • Real-Time Rewards
  • Instant Cashback Offers
  • Discounts, Prizes and Points
  • Digital Wallet Passes
  • Checkout Gifts
Old way vs Fronterly way

A better way to build engagement and loyalty

Old Way
Fronterly
Strategy
One-off campaigns and short-lived customer activations
Always-on engagement that compounds
Speed
3rd party vendors, agency timelines and development delays
Speed-to-market launches
Data
Siloed data reviewed or lost after campaigns end
Live insights driven by real participation
Ownership
Data locked behind IT and 3rd-party vendors
Fully owned and managed by you
Loyalty
Static, transactional reward programs
Engaging, rewarding experiences

From idea to impact — in a fraction of the time

Fronterly makes it easy to build, launch and reward your customers with personalised interactive digital experiences - faster, easier and more cost-effectively than ever before.

Build

Start with premium, pre-made templates, blocks and customize them with your own look and feel, including colors, text, panels and buttons to build out your own experience in minutes.

Share

Easily share your experience with a simple link (url), or copy a snippet of ready-made code to embed it securely into any website or platform.

Reward

Deliver instant, personalized rewards through digital gift cards with Fronterly’s seamless gifting solutions. Paired with engaging, interactive journeys, we create memorable experiences that drive customer satisfaction and loyalty.

Analyze

Gather and learn from your data so you can easily track customer interactions and optimize your content futher and collect even more.

Get closer to your audience and create delightful digital stories.

• Rewarding, engaging web experiences.

• Access beautiful pre-built templates.

• Start capturing more meaningful data.

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